We've tried to keep the prices down as much as possible and offer free postage and packaging on order over £39 for UK customers only.
All orders where payment is received after that will be despatch within 2 working day. where this is not possible, we will contact you either by phone or email to discuss alternative options.if we don't have all your order in stock we will hold your order until complete.we will inform you of this and also our estimated date of receipt of stock. If this is unacceptable you may change or cancel your order.
We do try our best to meet the delivery timescales that we quote, but occasionally a parcel can be late due to reasons that are out of our control.
Customs and Duty:
Your order may be subject to customs requirements and also import duties and taxes once your order reaches the respective country of destination.
Please note we will not be held responsible for any delays caused by Customs in the recipient country, this also includes parcels that are detained or
confiscated if they are deemed prohibited by the customs authority in the recipient country.
Any duties and taxes, which are levied by the authorities in the destination country, are at your cost. Also shipping fees are not refundable for undeliverable or
refused shipments due to the unwillingness to pay for custom charges. We strongly advise you to research more info on customs regulations in the
destination country prior.
In the event that a parcel is unclaimed by a customer in the recipient country and is returned back to us, we are not obligated to provide a refund to the
value of the product. We will however provide the option of resending the item(s) with any additional shipping costs incurred resting with the customer(s)
If by chance you have still not received your order after 30 working days due to goods being Lost-in-delivery, you are advised to contact our
Customer Service Team. We can then assist in tracking your order and advising on the status of the parcels delivery.