Help & FAQ
- 1.Where does Unique Regalia Ship to?
Our Shopping Cart is set up for International orders. We welcome orders from United Kingdom to all over
the world. - Is my Email address important?
Your e-mail address is very important. If you enter an incorrect e-mail address, we cannot contact you and
this could cause delays in your order. We reserve the right to delay or cancel any order with an invalid email
address. - What are my payment options?
We accept Visa, MasterCard, American Express, & Discover Cards through our affiliation with PayPal and.
We do not accept COD orders. We do not accept cash through the mail. - Is it safe to use my credit card?
Absolutely! You can transmit your order information over the Internet with confidence when shopping
Unique Regalia. This site has security measures in place to protect the loss, misuse and alteration of the
information. Unique Regalia orders are processed with a SSL Secure e-commerce server through our
affiliation with PayPal. All credit card information is encoded with strong encryption before your order is
confirmed. - After placing my order why did I receive an email from you?
When you place an order with Unique Regalia, our system sends out a confirmation mail. This email is used
to send your invoice and provide your account login details so that you may check the status of your
order(s) at any time. - How can I contact you?
We are always available via e-mail: info@uniqueregalia.co.uk - My Order seems lost what can I do?
We use Postal Service, My hermes and Royal Mail as our main form of delivery. While we use every
precaution available, sometimes an order will become lost. WE MAKE ALL LOST ORDERS GOOD. We
cannot control an order once it leaves our hands, but we do make any and all lost orders right. All we ask is
that you send us an e-mail at: info@uniqueregalia.co.uk letting us know of the problem so that we can
attempt to determine the problem with delivery. - I don’t like what I have ordered. Can I return it?
We want our customers satisfied. If you are not satisfied with your Unique Regalia order, just send an e-mail
to: info@uniqueregalia.co.uk explaining the problem and return your item within 30 days of your order (do
not return your item before writing us and getting our OK). We will issue you a credit or exchange the item.
Special Order items made correctly to specifications are not refundable. We do not refund shipping and
handling charges. Please see our Return & Exchange Policy for more details concerning returns. - How do I place an order?
Shopping with Unique Regalia is made easy with our Shopping Cart feature. With this system, you may put
your items in the cart and then proceed to the checkout. After you choose and before you pay, you can put
items back on our digital shelves, or pick up others for the cart.
